The App Collective Episode 30
Checklists in CX
Good morning, good afternoon, or good evening! I hope you are having a wonderful end to the month. If you're in America, do you have some nice plans with your family to celebrate Labor Day weekend ahead?
In the earlier episodes, I talked about checklists for customer service to prepare for the holiday season, and Tim Peckover also talked about it during our Pre/editions panel. For those new here, we will revisit the subject because it's important as we near the busy holiday season rush.
What’s inside:
Checklists in customer service
A Shopify app spotlight (bringing it back old school style) lol
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